TechWorks DDS provides active onsite and remote support to practices on open dental products and services and when the scope of work is outside of open dental scope.
TechWorks DDS is your liaison between open dental and your practice team to help facilitate support needs.
Open Dental Backup Procedure
What needs to be backed up?
•\\SERVER\mysql\data\ – The database that stores patient data.
•\\SERVER\OpenDentImages\ – The A to Z Folders that store files you scan or import. See Data Paths.
The server stores all the user configurations. The SQL Database is MYSAM and can be copied and pasted.
Each workstation has a config located at \install directory\freedentalconfig and that has server name, database and mysql username.
Open Dental has a backup program included but must be run manually.