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X-Ray Troubleshooting

Troubleshooting X-Rays:

1. Open Prof-Suni:
2. Click “Tools”
3. Scroll down to “Options”
4. Click the “Sensor” tab
5. Double click on the “SUNIUSB2” under the Sensor Options box
6. click on “Detection Sensitivity and Threshold” (password is “dentalimage”)

7. set “Detection Sensitivity” increase by 1 unit at a time

1 – least sensitive
7 – most sensitive

8. If problem persists after reaching “7”, continue to “Detection Threshold”
9. Under “Detection Threshold” lower the count by 20 at a time, but no lower that 120
If the above does not fix the problem, then the source of the issue will most likely be a hardware failure