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8×8

Manage Ring Group Voicemail Over the Phone

  1. From any extension in your 8×8 system, dial 500.
  2. Enter the Ring Group extension number and press #.
  3. Enter the Ring Group voicemail password and press #.
  4. Press the * key to enter the Main Menu. Note: If you have no saved voicemail messages, you should enter the Main Menu automatically. You can skip this step.
  5. From the Main Menu:
    • Press 1 to listen to your messages.
    • Press 2 to change your greeting. Options include using just a name; setting distinct internal (on-network) and external (off-network) greetings; and changing greetings to be used at certain times or occasions.
    • Press 3 to manage user preference options: change voicemail password, call waiting preferences, busy handling, ring no answer handling, Internet outage routing, and email notification preferences.
    • Press 4 to establish or change call forwarding rules. Options include: listen to, set, change, or cancel call forwarding rules.
    • Press 5 to set a specific greeting for business hours, after business hours, lunch time, meeting, weekend, and vacation.
    • Press 6 to enable or disable Announcement Only mode (e.g., your vacation greeting).
    • Press 9 to exit voicemail.

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